At KSR Marbles and Granites, we are committed to safeguarding the privacy and confidentiality of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our services or website, you agree to the terms described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, contact details (such as phone number, email address), and any other information you voluntarily provide.
Transactional Information: Details of products or services purchased, including payment details.
Technical Information: IP address, browser type, device information, and browsing behavior when you visit our website.
2. How We Use Your Information
We use the collected information for the following purposes:
To Provide Services: Processing orders, delivering products, and providing customer support.
Communication: Sending important information, updates, promotional offers, and responses to inquiries.
Improvement of Services: Analyzing customer feedback and website usage to enhance our offerings and user experience.
Legal Obligations: Compliance with applicable laws, regulations, and legal proceedings.
3. Sharing of Information
We respect your privacy and will not share, sell, or rent your personal information to third parties, except in the following cases:
Service Providers: With trusted third-party providers who assist us in delivering our services (such as shipping companies, payment processors, and IT support). These parties are obligated to keep your information confidential.
Legal Requirements: If required by law, we may disclose your information to governmental authorities or in response to legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
4. Data Security
We take appropriate security measures to protect your information from unauthorized access, alteration, or disclosure. While we strive to protect your data, please be aware that no method of transmission over the internet is 100% secure.
5. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
6. Your Rights
Depending on your location, you may have rights regarding your personal information, such as:
Access: Request access to your personal information.
Correction: Request correction of any inaccurate or incomplete information.
Deletion: Request deletion of your information, subject to legal constraints.
Objection: Object to processing of your data in certain cases.
To exercise these rights, please contact us at [Insert Contact Email].
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You may control or disable cookies through your browser settings; however, some features of our website may not function properly if cookies are disabled.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated effective date. Your continued use of our services constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
KSR Marbles and Granites
Email: ksrmarble@gmail.com
Phone: 93 63 7 23 23 4
